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Frequently asked questions
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•Cancellation policy:
•Cancellation of a reservation for individuals should be given at least 24 hours before.Failure to do so will lead to the fee for 1 nights stay being charged to your credit card by the hotel.
•Cancellation of a reservation for groups should be given at least 30 day before.Failure to do so will lead to the fee for 1 nights stay being charged to your credit card by the hotel.
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•Is there any fee using Budapest Hotel Guide services ?
There is no charge to use Budapest Hotel Guide inquiry and hotel reservation services.
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•How is the way to make a reservation ?
To make a reservation, first choose a hotel , then click book now, simply fill the form, and submit. We will confirm your reservation in 24 hour.
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•Why do we need to have your credit card information ?
Most Budapest hotels accept reservations only with credit card guarantee. Your credit card will not be charge. It is strictly used only for guarantee your reservation. It will be charged only in case of no show as written in cancellation policy.
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•I am afraid to give my credit card details. What is your guarantee for transaction security ?
To confirm any reservation we require your credit card details. You are unsure about to give credit card details do not hesitate to contact our Sales Manager..
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•How can I cancel my reservation?
All cancellation must be made by e-mail referred to your reservation reference number which is on your confirmation.
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•How can we get from the airport to our hotel?
There is no easier way than to fill the form at hotel transfer or phone about your exact time of arrival and flight number. Our driver will wait for you at Budapest(Ferihegy)airport arrival hall and will have a paper with your name in his hands.
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